- Order will be packaged and shipped within 2-3 Business days (not delivered) by Australia Post or best-suited courier, can take longer.
- Once we have shipped it will take few more days to reach you, depending upon your location and time of the year.
- You will receive the tracking number from our courier once your order has been picked up by them.
- OOSH, Vacation care and Bulk Buyers can select this method at the time of payment, we will review your order and send you an Invoice.
- Please contact us if you require an urgent product before placing an order.
- Delay will occur if we have to get the item from the wholesaler.
- Contact us within seven days of receiving an item if there is a problem.
- We reserve the right to refuse any claims made after seven days the package is received by the Customer.
- Delivery fee may apply to any claims made after seven days.